Form templates / Ecommerce & Retail
Personal Shopper Request Form
A personal shopper request form works better when it asks what someone won't wear. Sizes and budget are easy; the useful information is the colour they hate and the fit that never works on them.
For online shops, retailers and independent brands.
What they won't wear beats what they like
Ask for a style preference and you get "classic with a twist", which means nothing. Ask what they never wear and you get "nothing sleeveless, nothing yellow, no cropped trousers" - which is directly actionable.
Fit is the second gap. Sizes vary so much between brands that a dress size is close to useless on its own; asking which brands fit well tells you far more. This template asks both, plus the occasion, so a first selection can actually land.
What a good intake form saves you
The first message from a new customer almost never contains what you need. You reply asking one question; they answer a different one; a week later you still can't start. Every round trip is a day, and the customers who go quiet are usually the ones who got tired of answering.
One form ends that. Ask everything once, get a complete picture, and start the same day. The questions in this template are the ones you end up asking anyway - the form just gets them asked up front.
Order numbers turn a complaint into a resolution
"My order is wrong" with no order number is a support conversation that takes four emails. Asking for the number, the item and what happened turns the same message into something one person can resolve on the first reply.
It's the same trick for wholesale enquiries and returns: ask the two facts that decide the answer, and stop the thread before it starts.
Fast enough that people finish it
Abandonment is mostly a speed problem. A form that takes a second to appear and submits in one request gets finished; one that loads a framework first does not. This is a single self-contained page - no scripts to download, nothing to wait for.
Make it yours in a minute
Change the wording, drop the questions you don't need, add the ones you do, put your own colour on it. Saving publishes it, and you get a link to paste into your website, your email signature or a message. Responses land in your dashboard and download as a spreadsheet whenever you want them.
What this template asks
- Your name
- Email address
- Phone number
- What are you shopping for?
- Date of the event
- Tell us what you're hoping for
- Usual size
- Shoe size
- Brands that fit you well
- Any fit issues?
- Colours you wear a lot
- What do you never wear?
- Budget for the visit
- When could you come in?
More Ecommerce & Retail forms
Questions
Isn't this better done in person?
The appointment is better in person. Collecting sizes, budget and no-go items beforehand means the appointment starts with a rail already picked rather than an interview.
Can I ask for measurements?
Ask, but keep them optional and offer brand-fit questions as an alternative. Most people don't have a tape measure and will abandon a form that insists.
Can I add or remove questions?
Yes - every question here is a starting point. Add your own, delete what doesn't apply, reorder by dragging, and make anything required or optional. Saving publishes the change immediately.
Where do the answers go?
Into your dashboard, where you can read, filter and export them as a spreadsheet. You can also have every response emailed to you the moment it arrives, or as a daily or weekly digest.
Do I need a website?
No. Every form gets its own link you can paste into an email signature, a text message, a QR code or a social profile. If you do have a site, you can link to it from anywhere on it.
Can this work alongside my store platform?
Yes - it's a normal link, so it goes on a product page, in a packing slip, in an order confirmation email or in your help centre. Responses stay in ava42, where you can export them.
Publish your personal shopper request form today
Start from this template and change anything you like. Free to begin.