Form templates / Home Services
Locksmith Service Request Form
A locksmith service request form has one urgent case and several routine ones, and the first question has to separate them: are you locked out right now?
For cleaners, gardeners, plumbers, electricians and home-service businesses.
Locked out is a phone call, not a form
Someone standing outside their own front door in the rain is not going to fill in eight fields, and shouldn't be asked to. The form's first job is to send that person to your phone number.
Everything else - lock upgrades, insurance-standard cylinders, key cutting, a landlord changing locks between tenancies - is genuinely better as a form, because those jobs need the lock type, the door material and the standard required. This template asks the urgent question first and then gets specific.
Stop booking by phone tag
Half your customers would rather book at 10pm than call at 10am, and the ones who do call reach a voicemail while you're working. Every missed call is a booking that went somewhere open.
A request form takes bookings while you're busy, asleep or driving - with the details you need written down rather than remembered.
Address, access and "is anyone home?"
The details that decide whether a visit is 40 minutes or two hours are all logistical: the postcode, the parking, how many rooms, whether there's a dog, who's letting you in.
Ask them once on a form and you can schedule properly, price honestly, and stop arriving at jobs that were described optimistically.
It's a request, not a calendar takeover
You stay in control: requests arrive, you confirm the ones that work. No syncing, no double-booking, nothing to install - just the details you need in the order you need them.
Edit it like a document, publish like a link
Add questions, remove questions, change the order and the wording, set your accent colour. When you save, the form is live at its own address - share it by link, QR code or a button on your site, and read the answers in your dashboard.
What this template asks
- Are you locked out right now?
- Your name
- Email address
- Phone number
- Address and postcode
- What do you need?
- What kind of door?
- What kind of lock?
- How many locks?
- Do you need an insurance-approved standard?
- Anything else about the job?
- A link to a photo of the lock
- How soon?
- When can we come?
- I understand you'll ask for proof of address or authority on arrival
More Home Services forms
Questions
Should I ask for proof of address?
Not on the form, but say that you'll ask on arrival. It sets the expectation for a legitimate customer and puts off the ones you don't want.
How much lock detail should I ask for?
Enough to bring the right cylinder: lock type, door material, and whether they need an insurance-approved standard. A photo link helps for anything unusual.
Does this book the slot automatically?
No - it collects a request, and you confirm it. That's deliberate: real diaries have exceptions, and a form that promises a slot you can't honour costs more than one that asks.
Can I limit the options people can pick?
Yes. The service and time-of-day lists are yours to edit, so people can only choose from what you actually offer. You can also close the form when you're full.
Will I know straight away?
Yes, if you want to be. Turn on live notifications and every request is emailed to you the moment it arrives; otherwise collect them and read them in your dashboard.
Can I ask for a postcode and check it's in my area?
You can ask for it, and it's stored with the response - so you'll see immediately whether a job is in range. Automatic area checking isn't built in; a line in the form saying which areas you cover does the job.
Publish your locksmith service request form today
Start from this template and change anything you like. Free to begin.