Form templates / Food & Catering
Custom Cake Order Form
A custom cake order form has to capture a design in words, a number of servings, and an inscription spelled exactly right - all before you can quote, let alone bake.
For caterers, food trucks, bakeries and private chefs.
Servings, not inches
Customers ask for an eight-inch cake when they mean a cake for forty people. Those are different objects, and quoting the first while they expect the second is a conversation nobody enjoys on collection day.
So this template asks how many people it needs to serve, and treats size as a secondary question. It also separates the inscription into its own field with a confirmation tick - because a misspelled name on a wedding cake is not a fixable error.
Every detail, in their words
The expensive mistakes are the small ones: the wrong size, the wrong date, the allergy nobody mentioned. When the customer types it themselves, there's no transcription to get wrong and no argument later about what was said.
Allergies are not an optional field
Headcount, date and venue set the quote; allergies and dietary requirements decide whether the day goes well or badly. Both belong on the same form, asked before you cost the job, not confirmed by text the night before.
Written answers matter here more than most trades: when someone tells you in writing what they can't eat, there is a record of exactly what you were told.
Options and quantities, not free text
Dropdowns and numbers instead of a paragraph mean orders you can act on without interpretation - and it's faster for the customer too.
Yours to change, immediately
Nothing here is fixed. Rewrite a question, reorder them by dragging, add your brand colour, delete half of it. Save and the live form updates - there's no separate publish step and no deploy to wait for.
What this template asks
- Your name
- Email address
- Phone number
- What's the occasion?
- How many people does it need to serve?
- How many tiers?
- Flavours
- Filling
- Describe the design
- A link to a picture you like
- Inscription
- I've checked the inscription spelling
- Finish
- Date needed
- Collection or delivery?
- Venue and address, if delivering
- Allergies among anyone eating it
- I understand the allergen note above
More Food & Catering forms
Questions
How much notice should I ask for?
State it in the introduction and set the date field's expectation accordingly. Most celebration cakes need at least a week; tiered and modelled cakes need considerably more.
Can customers send a picture of what they want?
Ask for a link to a saved post or shared album. Also ask what they like about it - "this one" often means the colour rather than the shape.
Can I take payment on the form?
Not yet. Most people use this to capture the order and then invoice or take payment on collection - which also means you can confirm availability before charging anyone.
Can I limit what people can order?
Yes. Options are lists you control, so only what you actually sell appears - and you can close the form when you're at capacity.
Will I be told about new orders straight away?
Yes, if you turn on live notifications: each order is emailed to you as it arrives. Otherwise they collect in your dashboard.
Can I take deposits through the form?
Not yet - payments aren't built in. Most caterers use the form to capture and confirm the brief, then invoice for the deposit, which also means you check the date is free before taking money.
Publish your custom cake order form today
Start from this template and change anything you like. Free to begin.