Auto Repair Appointment Form
An auto repair appointment form takes the booking while you're under a car. Registration, mileage, what it's doing and when they can leave it - enough to allocate a ramp and order a part before the customer arrives.
For garages, dealerships, body shops and mobile mechanics.
"It's making a noise" is a diagnosis appointment
The difference between a 30-minute job and a day is usually knowable in advance: which wheel, when it happens, whether a warning light is on, how long it's been doing it. Ask on the phone and you get half of it; ask on a form and people take the trouble to be specific.
This template also asks whether the car is drivable and whether they need a courtesy car - the two answers that most often turn a straightforward booking into a bad morning for both of you.
Requests you can actually schedule
A name and "sometime next week" isn't a booking. What you need is when they can come, what they want, and how to reach them if the slot moves.
This template asks all three, so the diary entry is a copy-and-paste rather than a conversation.
Registration, mileage, symptoms - before it arrives
A car you know nothing about is an hour of diagnosis you didn't book. Registration, mileage and a plain description of the noise let you plan parts and time before the keys are on the counter.
It also stops the two most expensive misunderstandings in the trade: the job that was bigger than the quote, and the courtesy car nobody arranged.
Give them options, not a blank box
Open questions get vague answers. Offering the services and the times you actually have makes the request usable, and quietly steers people towards the slots you want to fill.
Yours to change, immediately
Nothing here is fixed. Rewrite a question, reorder them by dragging, add your brand colour, delete half of it. Save and the live form updates - there's no separate publish step and no deploy to wait for.
What this template asks
- Your name
- Email address
- Phone number
- Registration number
- Make and model
- Approximate mileage
- What do you need?
- What's it doing?
- How long has it been like this?
- Is the car drivable?
- Preferred date
- How would you like to leave it?
- I'd need a courtesy car
- Anything else?
More Automotive forms
Questions
Can I ask for a registration and look the car up?
You can ask for the registration and VIN, and both are stored with the booking. Automatic lookups aren't built in, so the details come from what the customer types.
Does this hold the slot in my diary?
No - it collects a request that you confirm. That's deliberate: your ramp availability depends on jobs that overrun, which no form can know about.
Does this book the slot automatically?
No - it collects a request, and you confirm it. That's deliberate: real diaries have exceptions, and a form that promises a slot you can't honour costs more than one that asks.
Can I limit the options people can pick?
Yes. The service and time-of-day lists are yours to edit, so people can only choose from what you actually offer. You can also close the form when you're full.
Will I know straight away?
Yes, if you want to be. Turn on live notifications and every request is emailed to you the moment it arrives; otherwise collect them and read them in your dashboard.
Can I ask for a registration or VIN?
Yes - they're ordinary text questions, and asking for both is common. What you can't do yet is look a registration up automatically; the form collects what the customer types.
Publish your auto repair appointment form today
Start from this template and change anything you like. Free to begin.