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HVAC Service Request
Tell us about the system and the symptoms and we'll book the right visit.
Your name
*
(required)
Email address
*
(required)
Phone number
*
(required)
Address and postcode
*
(required)
Property
*
(required)
Select…
House
Flat
Office
Shop or restaurant
Warehouse or industrial
The system
What kind of system?
*
(required)
Select…
Split air conditioning
Multi-split or VRF
Ducted
Heat pump
Gas boiler and radiators
Ventilation only
Not sure
Make and model, if you know it
Approximate age
*
(required)
Select…
Under 3 years
3 - 7 years
7 - 12 years
Over 12 years
Not sure
How many indoor units?
When was it last serviced?
*
(required)
Select…
Within 12 months
1 - 3 years ago
Over 3 years ago
Never
Not sure
The problem
What do you need?
*
(required)
Select…
It's not working
Annual service
Poor performance
Noise or smell
Leak
New installation quote
Move or add a unit
What's happening?
*
(required)
No heating
No cooling
Weak airflow
Water leaking
Unusual noise
Bad smell
Error code displayed
Tripping the electrics
Error code, if one is showing
How urgent?
*
(required)
Select…
Emergency - no heating or a leak
Within 24 hours
This week
Next available
Access
When can we come?
*
(required)
Weekday morning
Weekday afternoon
Out of hours
Saturday
Access notes
Leave this field empty
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